Jacksonville (Duval County), Florida

Jacksonville is a consolidated city-county government: since 1968 the City of Jacksonville and Duval County have operated as a single entity, making it Florida's most-populous city (roughly 1 million residents) and the largest city by land area in the continental United States. It runs under a strong-mayor structure — Mayor Donna Deegan is the elected chief executive who proposes the budget and runs operations, with a 19-member City Council as the legislative body.

Central technology is delivered by the Information Technologies Division (ITD), which the city currently lists under its Intra-Governmental Services Department (alongside Procurement, Fleet, and the city's Call Center), and which handles centralized selection, procurement, operation, and maintenance of the city's information systems, applications, data center, network, and security; the CIO's charter historically references a Finance & Administration reporting line, so confirm the current org placement before escalating. The CIO/Chief of Information Technologies is Wanyonyi Kendrick, who previously held IT leadership roles at Miami-Dade County and JEA.

Jacksonville has positioned itself as a digital-government leader — it has ranked highly in the Center for Digital Government's Digital Cities survey for large cities and has been recognized by Microsoft for transparency dashboards built on Power BI and Azure — and is piloting AI in its budget process. For a Dell SLG seller, Jacksonville is a marquee local-government account: a large, modernization-minded consolidated buyer where the budget is adopted annually by Council and large IT purchases route through the city's Procurement Division.

Jacksonville's budget covers the consolidated city-county. Mayor Deegan's FY2025-26 budget was a roughly $2B operating plan (about a $110M increase over the prior year), holding the millage rate flat at 11.31 mills and avoiding any drawdown of reserves, paired with a $687M first-year Capital Improvement Plan within the FY2026-2030 CIP. IT is funded within departmental and capital lines and ITD's internal-service charges rather than a single published 'IT budget' figure.

• There is no single public 'IT budget' line; technology spend is distributed across departmental operating budgets, the multi-year CIP, and ITD's internal-service charges.
• The FY25-26 budget grew without a tax-rate increase or reserve drawdown, helped by new-construction property value and a one-time JEA contribution — expect continued emphasis on efficiency and value.
• Budgets are proposed by the Mayor and adopted annually by the 19-member City Council, typically finalized in the fall.

Large Jacksonville IT buys route through the city's Procurement Division (grouped with ITD under the Intra-Governmental Services Department), which solicits, awards, and manages contracts for the consolidated city-county under Chapter 126 of the Ordinance Code. Vendors register through the city's e-procurement supplier portal, and the city can use and offer cooperative ('piggyback') contracts. Confirm Dell's standing on city contracts and on State of Florida / national co-op vehicles before forecasting.