All States Florida Florida Dept of Highway Safety & Motor Vehicles (FLHSMV)

State Agency  Florida · Account Intelligence

Florida Dept of Highway Safety & Motor Vehicles (FLHSMV)

Florida's driver-licensing, vehicle-titling, and public-safety agency — it runs high-volume transaction systems, owns the state's identity/credentialing motion (mobile driver's license), and operates the Florida Highway Patrol, making it an IT-heavy account spanning enterprise modernization, digital identity, and law-enforcement technology.

Tallahassee, FL Last updated Aug 5, 2026
Licensing, titling & FHPRoleTallahassee, FLHQMotorist Modernization / MyDMV PortalModernizationDMS state term contracts + agency RFPsBuying path

Overview

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is the state agency responsible for driver licensing and identification, motor-vehicle and vessel titling and registration, and the Florida Highway Patrol (FHP).

It operates statewide, high-transaction systems that touch nearly every Florida resident — the customer-facing MyDMV Portal for license and registration services, the credentialing systems behind physical and (relaunching) mobile IDs, and the public-safety IT that supports troopers in the field. The agency works through a network of county tax collectors and license-plate agents who deliver many in-person services, which makes data integration, identity verification, and secure service delivery central to its technology footprint.

For a Dell SLG seller, FLHSMV is an enterprise-modernization, digital-identity, and law-enforcement-technology account rather than a single-program buyer: its Office of Motorist Modernization (OMM) is explicitly chartered to replace antiquated systems, and its public-safety mission drives demand for compute, storage, security, and edge/field infrastructure.

How this account buys
  • Office of Motorist Modernization (OMM) is the enterprise-modernization buying center, driving MyDMV Portal / systems-replacement work
  • Agency IT leadership (CIO / Information Systems Administration) and OMM jointly shape technology funding priorities
  • Florida DMS sets statewide IT standards and State Term Contracts that FLHSMV is directed to buy from first
  • Fastest compliant path: DMS State Term Contracts / Alternate Contract Sources via MyFloridaMarketPlace (MFMP) vendor registration
  • Larger modernization, identity/credentialing, and public-safety programs run through FLHSMV's own RFP/ITN solicitations

Where Dell Can Play

  • Map the modernization buying center: connect with the Office of Motorist Modernization and FLHSMV IT leadership, and confirm the current CIO/IT executive and reporting line before forecasting.
  • Confirm Dell's position on the relevant DMS state term contracts and alternate contract sources, and ensure VIP/MyFloridaMarketPlace registration is current so the agency can buy without friction.
  • Lead with enterprise-modernization infrastructure (compute, storage, data platform, and secure identity/authentication) tied to MyDMV Portal and the OMM systems-replacement roadmap.
  • Position for the public-safety mission with FHP: edge/field compute, ruggedized devices, storage for video/crash data, and secure connectivity, aligned to the FY2026-27 fleet, aviation, and communications priorities.
  • Track the mDL relaunch and identity-verification work as digital-identity/security pull-through — note the HB 543 framework died in 2026 and will likely return next session, so the current relaunch is administrative/procurement-driven; partner with the credentialing/identity ecosystem rather than competing with the credential issuer itself.

Budget & Fiscal

FLHSMV is funded through the annual Florida state budget; the FY2026-27 'Floridians First' budget recommended by Governor DeSantis emphasized Florida Highway Patrol resources and personnel, with several technology-adjacent line items. Figures below are from the agency's December 2025 summary of the Governor's recommendations and should be confirmed against the final enacted General Appropriations Act.

$11.5M
FHP Career Development Plan
FY2026-27 recommendation; trooper recruitment, retention, and professional growth
$5.4M
Patrol vehicle replacement
FY2026-27 recommendation; replacing aging FHP fleet amid procurement cost increases
$1M+
FHP communication services
FY2026-27 recommendation; law-enforcement software, crash-diagramming tools, and radio maintenance

Initiatives & Priorities

Motorist Modernization (MyDMV Portal)

FLHSMV's Office of Motorist Modernization is chartered to replace antiquated systems with flexible architecture, improve service delivery, and strengthen data quality and security. The customer-facing MyDMV Portal digitizes driver-license, registration, title, and parking-permit transactions — a multi-year enterprise-modernization track touching identity, data, and cloud.

Modernization Digital Services
Mobile driver's license relaunch

After pulling the Thales-built 'Florida Smart ID' from app stores in 2024, Florida intends to relaunch its mDL. The 2026 legislative vehicle for a modern framework — HB 543, which would have required ISO/IEC 18013-5 and 18013-7 compliance, selective disclosure, no state tracking, and unlinkable transactions — passed both chambers but died in returning messages on March 13, 2026, so it did NOT become law this session. The app remains unavailable and the relaunch continues as an administrative/procurement effort; expect the framework to return in a future session. Still a high-profile digital-identity and credentialing modernization to track closely.

Digital ID Security
Identity verification / fraud prevention

FLHSMV has moved to modernize identity-proofing for online services (reporting cited an upgrade toward selfie-biometric and identity-database verification for the MyDMV Portal). Identity assurance, fraud prevention, and secure authentication are recurring needs as more transactions shift online.

Identity Cybersecurity
Public-safety & field technology (FHP)

Florida Highway Patrol drives demand for in-vehicle and field technology — law-enforcement software, crash-diagramming tools, radio/communications, and an FY2026-27 emphasis on aviation and fleet. A path for edge compute, ruggedized devices, storage, and secure connectivity.

Public Safety Edge

Procurement

FLHSMV buys IT through Florida's centralized procurement framework plus its own agency solicitations. Confirm Dell's position on the relevant Department of Management Services (DMS) state term contracts and alternate contract sources, then track agency-specific RFPs for modernization and public-safety programs.

Vehicle / gateWhat it means for Dell
DMS state term contractsFlorida's Department of Management Services (DMS) maintains statewide State Term Contracts and Alternate Contract Sources for IT commodities and services; agencies are generally directed to buy from these where they exist. The primary path for catalog hardware and services.
MyFloridaMarketPlace (MFMP) / Vendor Information PortalDMS's eProcurement system and vendor registry — vendors must register in the Vendor Information Portal (VIP) to do business with the state, and solicitations post to the Vendor Bid System.
Agency RFPs / ITNsFLHSMV issues its own solicitations (RFP / Invitation to Negotiate) for larger modernization, identity/credentialing, and public-safety programs — watch the Vendor Bid System and agency postings for OMM and mDL-related work.
Cooperative / piggyback contractsCooperative and piggyback vehicles can supplement state term contracts for specific categories — confirm eligibility and current scope before relying on them.

Spend Signals

GovSpend · as of Aug 5, 2026

Florida Department of Highway Safety and Motor Vehicles, Florida · 3-yr · FY2023–2025

$2.4M
Dell footprint — all channels (3-yr · FY2023–2025), est.
Direct $2.1M · via resellers ~$269K · Insight ~$265K, W W Grainger ~$2K

Dell vs. competitors (spend, payee)

Dell
$11.8M
SHI reseller
$7.7M
Carahsoft reseller
$6M
Presidio reseller
$4.1M
Insight reseller~$265K Dell
$3.9M

Brand footprint — all channels (est.)

Dell
$2.4M
Cisco
$1.1M

Higher of two conservative lenses: product-name match · manufacturer tag. Both undercount — treat as floors.

Open bids / RFPs

SolicitationDue
Fairfax Software System Solution Upgrades and Maintenance (Sole Source)
Florida Department of Highway Safety and Motor Vehicles
Aug 11, 2026
AAMVA State-to-State Verification Services (Sole Source)
Florida Department of Highway Safety and Motor Vehicles
Aug 19, 2026

Power Structure

Decision-makerWhy they matter
Dave Kerner
Executive Director, FLHSMV
Florida's 11th FLHSMV Executive Director (approved by Governor and Cabinet, January 2023). Top executive sponsor for agency-wide modernization and public-safety priorities.
Col. Gary L. Howze II
Director, Florida Highway Patrol (FHP)
15th Colonel of FHP (appointed April 2023). Owns the public-safety mission and field-technology, fleet, aviation, and communications priorities.
Office of Motorist Modernization (OMM)
Enterprise modernization program
Agency program office chartered to replace antiquated systems and deliver MyDMV Portal and related modernization — the buying center for the modernization motion.
FLHSMV IT leadership
Information Systems Administration / agency CIO function
Owns the agency's IT and data systems (reporting has named a Director of Information Systems Administration). Confirm the current CIO/IT executive and reporting line before forecasting.
Florida DMS — State Purchasing
Statewide procurement authority
Owns the state term contracts, MFMP, and vendor registration that govern how FLHSMV buys IT — the gate for contract access.

News & Signals

Jun 2026
ModernizationPublic SafetyRisk
ORION rollout falters: chronic statewide outages six months after launch
ORION (Online Registration and Identity Operating Network), launched January 2026 as the centerpiece of Motorist Modernization, has crashed or badly slowed repeatedly since go-live. Polk County's tax collector logged 12 days of crashes or critical slowdowns in May alone — out of fewer than 20 business days — with 20-minute transactions stretching to three hours; Hillsborough, Pinellas, Pasco, Manatee, Broward, Miami-Dade, and Duval offices report the same. Tax collectors have publicly demanded action and the department has given no resolution timeline. This is the strongest infrastructure opening in the account: lead with performance, resilience, capacity, and observability for a flagship system that is publicly failing under real transaction load.
Jun 2026
BudgetPublic Safety
Governor DeSantis signs $117.6B FY2026-27 budget (June 29, 2026)
The enacted budget (signed at Hillsborough College, with ~$810M in line-item vetoes) locks in FLHSMV/FHP operating and public-safety dollars — confirm final FHP career-development, fleet, aviation, and communications lines against the enacted GAA and watch for vetoes affecting modernization/IT.
Mar 2026
Digital IDLegislation
HB 543 mDL/digital-credentialing bill dies despite passing both chambers
The 2026 transportation bill carrying Florida's modern mobile-driver's-license framework (ISO/IEC 18013-5/-7, selective disclosure, no state tracking) passed the House (107-1) and Senate (33-0) but died in returning messages on March 13, 2026 — so it did NOT become law. The mDL relaunch stays an administrative/procurement effort; expect the framework to return in a future session.
Dec 2025
BudgetPublic Safety
FLHSMV summarizes Governor's FY2026-27 'Floridians First' budget for law enforcement
Recommended FHP funding for career development, fleet replacement, aviation, and communications/law-enforcement software — signals where public-safety technology dollars are headed; now largely reflected in the enacted June 2026 budget.
Jul 2024
Digital IDModernization
Florida pulls 'Florida Smart ID' mDL app from app stores for overhaul
Reset the state's digital-ID program and set up the intended relaunch — context for why identity/credentialing remains an active modernization track at FLHSMV.