Overview
San Bernardino County is the largest county in the contiguous United States by land area (~20,000 sq mi) and home to roughly 2.2 million residents, governed by an elected five-member Board of Supervisors and run day-to-day by an appointed Chief Executive Officer. Enterprise technology is centralized in the Innovation & Technology Department (ITD), led by the County CIO, which delivers infrastructure, applications, data, GIS, and the countywide information-security program across dozens of departments.
The county is a self-contained buying center: it sets its own technology direction and procures through its Purchasing Department rather than a state portal, while remaining eligible to leverage California statewide (CMAS) and national cooperative vehicles.
For a Dell SLG seller, this is a large, sophisticated single-account opportunity — a recognized 'Digital County' that has leaned into AI productivity tooling, analytics, GIS, and security maturity — where the relationship map runs CEO → CIO/ITD → CISO and Purchasing.
- Innovation & Technology Department (ITD) is the technology buying center, led by the County CIO (successor to Lynn Fyhrlund unconfirmed) — the primary infrastructure/device relationship to re-establish
- CEO Luther Snoke sponsors enterprise-scale technology priorities and controls the budget frame
- Board of Supervisors approves the budget and major contracts — the county's approval gate
- County buys through its own Purchasing Department / ePro rather than a state portal, while leveraging CMAS and national cooperatives (NASPO ValuePoint, OMNIA) — confirm Dell's coverage on the vehicles actually used
Where Dell Can Play
- Re-map the account after the April 2026 leadership shift: CEO (Snoke) → new/acting ITD CIO (successor unconfirmed) → CISO and Purchasing, while keeping Fyhrlund engaged in his new Chief Innovation Officer role as the AI/strategy sponsor.
- Target the ~$40.1M one-time FY26-27 technology funding earmarked for enterprise-system modernization, cybersecurity, and emerging tech — tie proposals directly to those funded lines rather than a generic IT number.
- Lead with AI-ready client and infrastructure tied to the county's existing AI/Copilot and analytics momentum — frame around productivity ROI under an otherwise flat budget.
- Confirm Dell's positioning on the vehicles the county actually buys through (county Purchasing/ePro, CMAS, and national cooperatives) before forecasting.
- Engage the information-security program with endpoint security, identity, and resilient/recovery storage as the threat-intel and zero-trust posture matures.
- Anchor proposals to funded department initiatives (data/analytics, GIS/drone, public safety) rather than a single IT line, given a near-flat overall budget.
Budget & Fiscal
San Bernardino County's total countywide budget is roughly $10.9B for FY2026-27 (a near-flat budget versus the prior year), funded largely by state and federal program dollars; the discretionary general funding the county controls directly — primarily property tax — is a much smaller slice. IT spend is embedded within ITD's appropriation and individual department budgets rather than published as a single line, so size deals against department initiatives, not a headline IT number.
- Much of the budget is restricted state/federal program funding; discretionary general funding (mostly property tax) is the smaller pool the county steers directly.
- IT capital and refresh dollars are distributed across ITD and department budgets — tie proposals to named programs (AI, analytics, security, GIS) rather than a single IT appropriation.
Initiatives & Priorities
ITD deployed GitHub Copilot in its Solutions Development team, reporting roughly a 30% reduction in project timelines, and uses real-time translation (Wordly) for board meetings. An early, pragmatic AI-adoption posture — a hook for AI-ready endpoints, workstations, and infrastructure.
AI ProductivityThe county expanded analytics on Microsoft Dynamics 365 and stood up a Business Relationship Management function to align IT with departments. Analytics and data workloads drive demand for compute, storage, and data-platform infrastructure.
Data AnalyticsThe security program added a Threat Intelligence team (2024) and runs progressive phishing-simulation testing. Security maturity is rising — an opening for endpoint security, identity, resilient storage, and zero-trust infrastructure conversations.
Cybersecurity ResilienceAn enterprise Esri agreement gives all departments GIS access, and the San Bernardino International Airport UAS Center standardizes drone governance — geospatial and imagery workloads that need scalable compute and storage at the edge and core.
GIS EdgeProcurement
The county buys through its own Purchasing Department (with an ePro electronic procurement system) rather than a state agency portal, and is eligible to ride California statewide and national cooperative contracts to avoid one-off RFPs. Confirm Dell's coverage on the vehicles the county actually uses before forecasting.
| Vehicle / gate | What it means for Dell |
|---|---|
| County Purchasing / ePro | The county's central Purchasing Department issues solicitations and runs the ePro system; vendor registration and competitive thresholds apply for direct buys. |
| California statewide contracts (CMAS / Cal-PCA) | As a California public entity, the county can leverage California Multiple Award Schedules (CMAS) and statewide commodity/cooperative agreements to streamline technology purchases. |
| National cooperatives (NASPO ValuePoint, OMNIA, etc.) | Counties commonly buy IT off national cooperative vehicles; confirm which co-ops the county uses and that Dell is positioned on them for the relevant categories. |
Spend Signals
GovSpend · as of Aug 10, 2026Dell vs. competitors (spend, payee)
Brand footprint — all channels (est.)
Higher of two conservative lenses: product-name match · manufacturer tag. Both undercount — treat as floors.
Top IT categories
Expiring contracts (re-compete)
| Contract | Vendor | Expires |
|---|---|---|
| Microsoft Software License | Microsoft Corporation | Jan 25, 2027 |
| Microsoft Azure App Service Migration Assistant | Microsoft Corporation | Jan 25, 2027 |
| Standard Contract (Microsoft licensing) | Microsoft Corporation | Oct 5, 2026 |
| End User License Agreement - Custom Visualizations | Cloudscope LLC | Oct 5, 2026 |
| Microsoft Master Services Agreement | Microsoft Corporation | Feb 24, 2027 |
Open bids / RFPs
| Solicitation | Due |
|---|---|
| Biometric Monitoring System County of San Bernardino | Aug 13, 2026 |
- expiringContracts refreshed 2026-08-10 (corrected from an earlier 2026-08-05 pass) for the window 2026-08-10–2027-02-28; the previously listed "School Subscription Enrollment" (Microsoft, endDate 2026-07-31) had already expired and was replaced with a newly found Microsoft Master Services Agreement (endDate 2027-02-24). An Epic Systems Corporation license amendment (endDate 2026-08-05) briefly appeared in the 2026-08-05 pass but had also already expired by the corrected date; no other qualifying IT contract with a later endDate was found for this agency among the records checked, so the panel now carries 5 entries rather than 6. openBids unchanged — Biometric Monitoring System (dueDate 2026-08-13) remains the only IT-relevant open bid among 25 active solicitations.
- California county fiscal year runs July–June; window reflects PO issue dates 2022-07-01 through 2025-06-30 (FY2023–FY2025).
- Combined vendor-name variants into one entry: Netsync = Netsync Network Solutions + Netsync Network Solutinons (source data typo); Dell = Dell Marketing + Dell Financial Services LLC.
- Excluded evident false positives: "Town Of Apple Valley" (a real San Bernardino County municipality, matched "Apple"), "Insight Investments"/"Insight Investments Holdings" (an unrelated financial firm), "Plumbers Connection", "Big Apple Automotive", "Fire Connection Apparel", "Cross Connections Emergency Srv", and "Safety Net Connect" (a healthcare referral-coordination company) from vendor spend; "Precision Works" (a machine shop), "Zoll Medical Corporation", "Gerstel", and "Wright Medical Tech" from the Dell footprint search. "Skkn" appeared repeatedly across multiple brand searches with an unclear business identity and was excluded from all totals pending verification.
- Figures are estimates: text-matching can include residual false positives and source contract dollar amounts are often unpublished; treat every number as a floor. This account shows the deepest, most diversified Dell/reseller footprint of the three CA counties reviewed — Presidio, Netsync, and Carahsoft are all substantial channel partners here.
- Competitor brand figures on this page were recomputed on 2026-08-05 after the same measurement error found in the Dell totals: the earlier method summed per-keyword buckets, so a line item naming two matched terms (e.g. “Cisco Catalyst”) was counted twice. Values here come from a single de-duplicated match over the same keyword set and supersede the earlier, overstated totals.
Power Structure
| Decision-maker | Why they matter |
|---|---|
| Luther Snoke Chief Executive Officer | Appointed permanent CEO after serving interim from 2023; runs county operations and the budget. Top executive sponsor for enterprise-scale technology priorities. |
| Lynn Fyhrlund Chief Innovation Officer (new role) | Moved from County CIO (2023-2026, formerly Milwaukee County CIO) to the county's first-ever Chief Innovation Officer in April 2026, focusing on service delivery, data-informed decisions, and responsible AI. Still a top technology-strategy and AI relationship, but no longer the day-to-day IT/infrastructure owner. |
| Chief Information Officer (ITD) — successor unconfirmed Enterprise IT lead | Following Fyhrlund's April 2026 pivot to Chief Innovation Officer, no successor CIO has been publicly named; confirm the current CIO (or acting/interim lead) of the Innovation & Technology Department before anchoring the relationship map. This is now the primary infrastructure/device buying relationship to re-establish. |
| Innovation & Technology Department (ITD) Central IT delivery | Delivers infrastructure, applications, data, GIS, and shared services countywide — the main buying center for enterprise infrastructure and devices. Groups include Business Solutions Development, GIS, Computer Operations, and Telecommunication Services. |
| Countywide Information Security Program / CISO Security & threat intelligence | Owns the security program, threat-intel team (added 2024), and progressive phishing testing. Robert K. Pittman Jr. has been reported as county CISO (formerly LA County) — verify he is still in the role in 2026. Owner for endpoint, identity, and resilience plays. |
| Purchasing Department County procurement | Runs solicitations and the ePro system; the contracting path and the gatekeeper for vehicle eligibility and competitive process. |
News & Signals
Sources
- GovTech — San Bernardino County CIO Pivots to Innovation Role (Apr 2026)
- San Bernardino County — 2026-27 Recommended Budget release (tech funding detail)
- San Bernardino County — Record 430 NACo Achievement Awards (Jun 2026)
- San Bernardino County — 2025-26 Adopted Budget Book
- Hey SoCal — County supervisors OK $10.9B budget for 2026-27
- GovTech — Digital Counties 2025: San Bernardino Leverages AI, Data
- San Bernardino County — Innovation & Technology Department
- San Bernardino County — Purchasing Department