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County  California · Account Intelligence

Los Angeles County, California

The nation's largest local government — ~10M residents, ~$50.3B budget, 38 departments. Enterprise IT direction sits with the Chief Information Office (CIO) in the Chief Executive Office; buying flows through the Internal Services Department (ISD) and Board of Supervisors approval.

Los Angeles, CA Last updated Aug 5, 2026
~10M (largest U.S. county)Residents$50.3B adopted (June 2026)FY2026-27 budget~110,000 employeesWorkforceISD procurement + Board approval >$100KBuying gate

Overview

Los Angeles County is the most populous county in the United States — roughly 10 million residents, larger than most U.S. states — governed by a five-member Board of Supervisors and run day-to-day through a County Chief Executive Office (CEO) overseeing roughly three dozen departments.

Enterprise technology direction lives with the County Chief Information Office (CIO), which sits inside the CEO and oversees technology, data, security, and privacy countywide; the Chief Data Office, Privacy Office, and Chief Information Security Office report up through it. Operational IT, telecom, and — critically for sellers — most procurement run through the Internal Services Department (ISD).

The County is best understood as a federated buyer: the CIO sets strategy and governance, large departments (Health Services, DHS, Sheriff, DPSS, the courts-adjacent agencies) carry their own substantial IT budgets and run their own modernization, and ISD plus the Board of Supervisors gate the contracts. For a Dell SLG seller, this is one of the largest single local-government opportunities in the country, but the entry point is the procurement machinery and the department-level buying centers, not a single central IT wallet.

How this account buys
  • County CIO Peter Loo sets enterprise technology strategy from within the CEO's office; ISD (Director Michael Owh, with ITS General Manager Mirian Avalos over county technology services) is the operational and purchasing gatekeeper
  • Large departments (Health Services, DHS, Sheriff, DPSS) hold independent IT budgets and run their own modernization — map the owning department, not just central IT, before sizing a deal
  • Board of Supervisors approval is required for service contracts over $100,000 — factor Board agenda timing into deal sequencing for any sizable award
  • Fastest compliant paths: cooperative purchasing vehicles (e.g., CMAS, NASPO ValuePoint) or ISD's Office of Countywide Contracting master agreements, ahead of a stand-alone County RFP

Where Dell Can Play

  • Map the federated buying centers — CIO plus new CEO Joseph Nicchitta for enterprise strategy, but Health Services, Sheriff, and DPSS hold large independent IT budgets. Pursue department-level programs, not a single central IT line.
  • Lead with efficiency and consolidation in an austerity year: position infrastructure refresh, automation (RPA), and AI-ready data platforms as cost-takeout, not net-new capital.
  • Tie ISG / AI-infrastructure to the County's generative-AI and cloud-data-platform push and the AI Implementation Plan's 2026-27 operational phase.
  • Engage the security buying center (CISO James Thurmond, DISOs) on cyber resilience ahead of the 2026 World Cup and 2028 Olympics, including the Regional Cyber Coalition.
  • Get the procurement path right early: confirm ISD/Office of Countywide Contracting routing, usable cooperative-purchasing vehicles, and Board-approval timing for any contract over $100K.

Budget & Fiscal

The Board unanimously adopted a $50.3B FY2026-27 budget in late June 2026, up ~$1.5B from the prior year (the April 2026 Recommended Budget was $47.9B; the increase came largely from shifting ~$1.3B in restricted/special funds and ~$900M in new state behavioral-health money). It remains a cost-pressure cycle: the County carries a combined ~$4.8B AB 218 childhood-sexual-assault settlement liability (with ~150 new claims/month), plus federal/state funding risk. The adopted plan holds services largely intact but is roughly flat on headcount (a net ~202-position reduction to ~115,683 budgeted positions). IT spend is distributed across departments rather than concentrated in one central line.

$50.3B
FY2026-27 adopted budget
Adopted June 2026; up ~$1.5B from prior year (Recommended was $47.9B in April 2026)
~$4.8B
AB 218 settlement liability
11,000+ childhood-sexual-assault cases, ~150 new claims/month — the dominant fiscal pressure
~110,000
County employees
Scale of the ERP / payroll / HR systems the CIO oversees

Initiatives & Priorities

Generative AI adoption & AI Implementation Plan

The County is operationalizing generative AI countywide — an AI Implementation Plan with a 2026-27 phase to stand up AI Transformation Teams and bake responsible-AI practices into procurement and legal review, plus an annual County AI Professional Development Summit. AI-infrastructure and data-platform conversations are live.

AI Data
Cloud data platforms & RPA Center of Excellence

The CIO has championed modern cloud data platforms and a Center of Excellence for Robotic Process Automation to drive automation and information sharing across departments — a fit for infrastructure, data, and as-a-service plays.

Cloud Modernization
Regional cyber resilience ahead of 2026/2028 mega-events

LA is hardening critical-infrastructure cyber defenses ahead of the 2026 FIFA World Cup and 2028 Olympic & Paralympic Games. A Regional Cyber Coalition and a multi-county Threat Intelligence Sharing Platform are sharing real-time threat intel across the greater LA region.

Cybersecurity Resilience
Enterprise ERP & shared systems

The CIO oversees countywide Financials, Budget, Payroll, Personnel, HR, and property-tax systems serving ~110K employees — a long-running modernization and infrastructure-refresh track underpinning the whole enterprise. The clearest active example: in September 2025 the Board authorized ISD to award Ivalua a contractor-hosted e-Procurement SaaS system — a five-year initial term with five one-year options, worth up to $38.4M over ten years. It signals ISD's appetite for SaaS-delivered enterprise systems and opens adjacent integration, hosting, and infrastructure work.

ERP Infrastructure Procurement

Procurement

Selling to LA County means navigating its procurement machinery, not a single buying desk. ISD's Procurement division buys goods and services for County departments and provides governance through the Office of Countywide Contracting; the Board of Supervisors must approve service contracts over $100,000. The County also participates in cooperative purchasing to extend other jurisdictions' pricing and terms. Confirm which department owns the requirement, then map the ISD path and any co-op vehicle.

Vehicle / gateWhat it means for Dell
ISD Procurement / Office of Countywide ContractingThe central purchasing function for County departments; runs solicitations posted on the LA County Solicitations (LACoBids) portal and administers master agreements departments buy against.
Board of Supervisors approval (>$100K)Service contracts above $100,000 require Board approval — factor Board agenda timing and supplier-requirement compliance into any sizable deal.
Cooperative purchasing consortiumsThe County participates in purchasing consortiums/cooperatives to extend pre-negotiated pricing and terms — a faster path than a stand-alone County solicitation where a usable co-op contract exists.
Department-delegated purchasingDepartments have delegated authority for smaller buys; ISD assists with purchases beyond that delegation. Identify whether a requirement clears at the department level or must route through ISD.

Spend Signals

GovSpend · as of Aug 10, 2026

County of Los Angeles, California · 3-yr · FY2023–2025

$12.8M
Dell footprint — all channels (3-yr · FY2023–2025), est.
Direct $54K · via resellers ~$12.8M · Impex Technologies ~$4.8M, Mcm Integrated Systems ~$1.1M

Dell vs. competitors (spend, payee)

Carahsoft reseller
$31.1M
Dell
$25.4M
Presidio reseller
$16.7M
World Wide Technology reseller
$15.5M
Zones reseller~$39K Dell
$12M
CDW reseller
$9.2M
Insight reseller
$3.9M
ePlus reseller
$3.1M
Netsync reseller
$1.2M
SHI reseller
$841K

Brand footprint — all channels (est.)

Cisco
$30.6M
Lenovo
$25.2M
HPE
$17M
Dell
$12.8M

Higher of two conservative lenses: product-name match · manufacturer tag. Both undercount — treat as floors.

Top IT categories

$82.7MSoftware
$34.2MTelecommunications equipment
$26.3MNetworking software
$22.5MComputers (laptops/microcomputers)
$21MData storage
$15.3MSoftware maintenance & support

Open bids / RFPs

SolicitationDue
Database Annual Subscription Renewal
County of Los Angeles
Aug 10, 2026
LA-RICS Managed Information Technology (IT) Services IFB
County of Los Angeles
Aug 11, 2026
27001543-NetApp A300 Support Renewal
County of Los Angeles
Aug 11, 2026
Software - Security - Renewal - Varonis Authorized Resellers
County of Los Angeles
Aug 14, 2026
Cradlepoint MC400-5GB Cellular Modem Qty-290
County of Los Angeles
Aug 17, 2026
Dell - CCPP XVI
County of Los Angeles
Aug 20, 2026

Power Structure

Decision-makerWhy they matter
Peter Loo
County Chief Information Officer (CIO)
Made permanent CIO June 26, 2024 after years as acting CIO; 30+ years in County IT. Owns enterprise technology, data, security, and privacy strategy — the top enterprise-IT relationship.
James Thurmond
Acting Chief Information Security Officer (CISO)
Leads countywide information-security strategy and governance, directing Departmental Information Security Officers (DISOs). The security buying-center owner; confirm current/permanent status before forecasting.
Michael Owh
Director, Internal Services Department (ISD)
Runs the department that owns countywide procurement; former chief procurement officer for the City of LA and New York City. The procurement gatekeeper for most County buys.
Joseph M. Nicchitta
Chief Executive Officer (County CEO)
Made permanent CEO by the Board on May 19, 2026 after serving as acting/interim CEO since October 2025; previously chief deputy CEO / COO since 2020. Succeeds Fesia Davenport, who resigned effective April 16, 2026 (health; amid a contested $2M settlement tied to Measure G). Heads the Chief Executive Office, which the CIO sits within and which builds the County budget — the executive context for any enterprise-scale program.
Hilda L. Solis
Chair, Board of Supervisors (1st District, 2026)
The Board is the County's governing body and approves contracts >$100K. Board chairship rotates annually; District 1 and 3 seats are up for election in November 2026.

News & Signals

Jul 2026
BudgetAILeadership
Digital Government Summit: CIO and ISD leadership brief industry on a cost-savings mandate
At a late-July 2026 L.A. Digital Government Summit vendor session (reported July 30), County CIO Peter Loo and ISD Information Technology Services GM Mirian Avalos told industry that new spend must come with savings, not just innovation — Avalos said the county wants multi-year vendor agreements that deliver cost reduction rather than short-term pilots, and both leaders framed AI adoption as contingent on first fixing data foundations and reducing tech debt. Lead with total-cost-of-ownership and consolidation math, and be ready to commit to a multi-year partnership rather than a one-off sale.
Jun 2026
Budget
Board unanimously adopts $50.3B FY2026-27 budget (up ~$1.5B), services largely intact
Bigger topline but still cost-pressured by a ~$4.8B AB 218 settlement liability and federal/state funding risk — lead with efficiency, automation, and consolidation, not net-new capital.
May 2026
Leadership
Joseph M. Nicchitta named permanent County CEO; succeeds Fesia Davenport
New executive at the top of the CEO office (where the CIO sits). Nicchitta ran the office as interim CEO from Oct 2025; Davenport resigned April 16, 2026. Re-anchor executive relationships and budget narrative to the new CEO.
Sep 2025
Budget
Board adopts FY2025-26 Supplemental Budget with ~5.5% cuts, ~1,125 positions eliminated
Confirms an austerity posture — lead with efficiency, automation, and consolidation; expect tighter scrutiny on new capital.
Jun 2025
AI
LA County AI Professional Development Summit convenes business and IT leaders
AI is an active, executive-sponsored priority — an opening for AI-infrastructure and data-platform conversations.
2025
Cybersecurity
Regional Cyber Coalition / multi-county Threat Intelligence Sharing Platform advances
Cyber resilience ahead of the 2026 FIFA World Cup and 2028 Olympics is a funded, regional priority — a security and infrastructure entry point.
Jun 2024
Leadership
Peter Loo confirmed as permanent County CIO
Stable, long-tenured leadership at the top of enterprise IT — a durable relationship to build.