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Pima County, Arizona

Arizona's second-most-populous county and the home of metro Tucson: ~1.06M residents served across dozens of departments, with technology run centrally by the Information Technology Department (ITD).

Tucson, AZ Last updated Aug 5, 2026
2nd-largest AZ county (~1.06M residents)RoleInformation Technology Department (ITD)Central IT~$1.81B (adopted Jun 2026)FY2027 budgetBoard of Supervisors approvalBuying gate

Overview

Pima County is the second most populous county in Arizona, with roughly 1.06 million residents centered on the Tucson metro area and stretching across a large desert and border region of southern Arizona. It is a full-service local government spanning public health, the Sheriff and justice system, transportation and regional flood control, public works, parks, and community services.

Central technology is delivered by the Information Technology Department (ITD), which designs, implements, manages, and supports the County's information, network, communication, and application systems — including enterprise infrastructure, GIS, data management and analytics, collaboration tools, and information security.

For a Dell SLG seller, Pima is best understood as a single mid-to-large local-government account where technology direction is concentrated in ITD but purchasing authority is centralized: contracts are run through the County's Procurement Department under the Pima County Procurement Code, and larger or longer-term awards must be approved by the elected Board of Supervisors. ITD sits operationally under a Deputy County Administrator, so the buying center spans the IT Director/CIO, the Procurement Director, and the County Administrator's office.

How this account buys
  • ITD Director/CIO Javier Baca is the central technology decision owner; ITD reports up through Deputy County Administrator Steve Holmes
  • Pima County Procurement Department runs solicitations under Procurement Code Title 11; contracts of 5+ years or IGAs/grants/professional-services over $100,000 must be approved by the elected Board of Supervisors — the formal gate
  • Cooperative agreements (Procurement Code 11.24.010) are the fastest pre-competed path onto the County — GovSpend shows active Carahsoft and Tyler Technologies software agreements; confirm Dell's coverage on the relevant vehicle
  • The Board's Jan 2026 unanimous rejection of a $45M Axon AI contract signals real scrutiny of long-term, AI-heavy commitments — structure deals with shorter terms and clear governance

Where Dell Can Play

  • Anchor the relationship on ITD Director/CIO Javier Baca as the central technology decision owner, while mapping demand to the large operating departments (Health, Sheriff, Transportation, Public Works) that fund the spend.
  • Lead with the 'Data Works' / data-modernization momentum — position ISG, data-platform infrastructure, and analytics around the County's Snowflake and governance work rather than commodity refresh alone.
  • Run ISG and hybrid-cloud conversations through ITD's enterprise-infrastructure and continuity remit, tied to redundancy, disaster recovery, and consolidation goals.
  • Confirm the cleanest pre-competed path — a Pima County cooperative agreement or an Arizona state vehicle — and align every pursuit to the Board of Supervisors approval calendar with a sponsoring department.
  • Clarify the security buying center: confirm whether information security is led by a dedicated CISO or held within ITD leadership, then engage early on endpoint, identity, and data protection across the department footprint.

Budget & Fiscal

Pima County's Board of Supervisors adopted its final FY2027 budget on June 23, 2026 — roughly $1.81 billion in expenditures (about a 3.3% increase over FY2026), on ~$1.89B in total revenues. The County frames the plan around fiscal stability amid state cost-shifts and federal funding uncertainty, with priorities set by its Strategic Plan and the Prosperity and One Pima initiatives. Notable technology items include a $20M 'Middle Mile' broadband project extending fiber to underserved rural areas and $250K to add two ITD staff for federal/state vendor auditing. ITD spending is otherwise not a single visible line item — it is funded across the departments ITD serves — so demand should be mapped to the operating departments as well as to central IT.

~$1.81B
FY2027 adopted budget
Final budget adopted June 23, 2026; ~3.3% over FY2026, on ~$1.89B total revenues
~$5.28
Total property tax rate
$5.2835 per $100 net assessed value (adopted FY2027); an 8.7-cent increase to address infrastructure, affordable housing, and state cost-shifts
~1.06M
Residents served
Second-largest county in Arizona; metro Tucson and southern Arizona

Initiatives & Priorities

Data modernization and the 'Data Works' partnership

ITD has stood up a 'Data Works' model pairing the County IT Analytics and Data Governance team with department data teams (starting with Public Health under a federal PHIG grant), centered on a Snowflake data warehouse, workflow automation, and data governance. A clear opening for data-platform infrastructure, analytics, and governed-data conversations.

Data Modernization
Enterprise infrastructure and continuity

ITD owns network, hardware, and software systems for the County and emphasizes continuity of operations with redundancy and security across critical systems. This is the natural home for ISG (compute/storage), hybrid-cloud, and disaster-recovery / business-continuity refresh.

Infrastructure Data Center
Information security at department scale

ITD describes employing security techniques 'at pace with evolving risks' across the County's systems. Endpoint, identity, and data protection are recurring themes for a county of this size and threat profile; confirm whether security is led by a dedicated CISO or held within ITD leadership.

Cybersecurity Security
GIS and data-driven services

ITD runs the County's GIS and geospatial portals, mapping, and parcel data, and publicly positions itself around enabling data-driven decisions and transparency. A platform-and-infrastructure angle tied to analytics and public-facing data services.

GIS Analytics

Procurement

Pima County buys under its own Procurement Code (Title 11) through the County Procurement Department. The defining gate for a seller: contracts of five years or longer, and IGAs / grant awards / professional-services agreements over $100,000, must be awarded by the elected Board of Supervisors; the Procurement Director signs or prepares contracts for Board approval by value. Cooperative purchasing is explicitly authorized, so confirm which pre-competed vehicle gives Dell the cleanest path before pursuing a one-off solicitation.

Vehicle / gateWhat it means for Dell
Pima County Procurement DepartmentThe central buying authority; runs solicitations and administers contracts under the Pima County Procurement Code (Title 11). The Procurement Director reviews all County contracts and routes larger awards to the Board.
Board of Supervisors approvalRequired for contracts of five years or more and for IGAs, grants, and professional-services agreements over $100,000 — the formal decision gate. Time deals to the Board calendar and identify the sponsoring department.
Cooperative agreementsAuthorized under Procurement Code 11.24.010; the County both leads and participates in cooperative purchasing with other public agencies. Often the fastest pre-competed path onto the County — confirm Dell's coverage on the relevant vehicle.

Spend Signals

GovSpend · as of Aug 10, 2026

County of Pima, Arizona · 3-yr · FY2023–2025

Dell vs. competitors (spend, payee)

SHI reseller
$5.8M
CDWG reseller
$3.8M
Dell Marketing
$3.5M
Insight Public Sector reseller
$641K

Expiring contracts (re-compete)

ContractVendorExpires
Kino Stadium Scheduling SoftwareUngerboeck Systems International LlcAug 26, 2026
Skillsoft Computer Based TrainingSkillsoft US LLCAug 30, 2026
Elections Voting System and Related ServicesElection Systems & Software LLCSep 1, 2026
Legal Case Management SystemKarpel Computer Systems IncSep 6, 2026
License Plate Recognition Data SharingMotorola Solutions IncSep 6, 2026
Computer Software and Related ItemsCarahsoft Technology CorporationSep 15, 2026
IT Staffing ServicesAllegis Group Holdings IncSep 30, 2026

Open bids / RFPs

Power Structure

Decision-makerWhy they matter
Jan Lesher
County Administrator (retiring Jan 2027)
Chief executive over non-elected departmental operations; presents the budget to the Board and executes its priorities. Announced in Feb 2026 that she will retire when her contract ends Jan 7, 2027; the Board has begun recruiting a successor — expect a leadership transition at the top of the operational chain above ITD.
Steve Holmes
Deputy County Administrator
ITD reports up through his portfolio per the current (June 2026) County administration org chart — the executive sponsor layer above the IT Director for larger technology decisions. One of three Deputy County Administrators (with Carmine DeBonis, Jr. and Chad Kasmar).
Javier Baca
Director / CIO, Information Technology Department
Appointed ITD Director effective October 2022; prior CIO experience in Arizona K-12 (Sunnyside USD). Still listed as Pima County CIO per public profiles as of mid-2026, though the county org chart does not name the IT Director individually — confirm on contact. The primary technology relationship for the account and champion of the Data Works model.
Pima County Procurement Department
Procurement Director & contracting
Owns solicitations, cooperative agreements, and contract administration under the Procurement Code; prepares or signs contracts and routes larger awards to the Board — the path onto the County.
Board of Supervisors
Elected approval authority
Five-member elected board that approves larger and longer-term contracts and adopts the budget; Jennifer 'Jen' Allen chairs the Board in 2026 (Matt Heinz vice chair). The formal buying gate — align pursuits to its calendar and a sponsoring department. Note its Jan 2026 rejection of a $45M Axon AI contract signals caution on long-term AI commitments.

News & Signals

Jun 2026
BudgetInfrastructure
Board adopts final ~$1.81B FY2027 budget (June 23); funds $20M rural 'Middle Mile' broadband and two new ITD staff
Final adoption confirms a cost-discipline posture (8.7-cent tax-rate increase for infrastructure/housing/cost-shifts). The $20M broadband build and added ITD auditing headcount show continued infrastructure and vendor-oversight investment — frame buys around efficiency, consolidation, and modernization.
Mar 2026
DataModernization
Pima County Health Department deepens IT partnership for data modernization ('Data Works')
A concrete, grant-funded data-platform initiative (Snowflake, governance, automation) signals demand for data infrastructure and analytics — an opening beyond commodity hardware.
Feb 2026
Leadership
County Administrator Jan Lesher announces retirement effective Jan 7, 2027; Board to recruit successor
A top-of-house leadership transition is coming. Deepen relationships below the administrator (ITD, Procurement, Deputy CA Steve Holmes) so pursuits survive the change, and track the successor search — the next administrator will shape technology and budget priorities.
Jan 2026
AIProcurementPublic Safety
Board unanimously rejects $45M Axon AI contract expansion for the Sheriff over AI concerns
Supervisors balked at a long-term commitment tied to AI-generated police reports (Axon 'Draft One'). Signals the Board's caution on multi-year AI deals — position AI/analytics offers with governance, flexibility, and shorter commitments, and expect scrutiny of AI-heavy proposals.
Oct 2025
Data CentersAI InfrastructurePolicy
'Project Blue' data-center campus advances on county land; NDA-shielded customer revealed as AWS
Reporting in October 2025 revealed that a non-disclosure agreement Pima County signed in 2023 obligated it to keep the end customer of the 'Project Blue' data-center campus secret for five years or until completion. That customer was Amazon Web Services; the named developer is Beale Infrastructure. Community opposition centered on projected water and energy use, prompting Tucson to adopt an ordinance requiring large water users to apply for city service and demonstrate conservation, and pushing the developer to commit to low-water air cooling in September 2025. Two things matter for a Dell seller: hyperscale compute is landing in the county and will pull power, network, and adjacent infrastructure demand with it; and water-and-power politics — not capital — are now the gating factor on siting here, the same dynamic reshaping New York and New Jersey. Treat the county's NDA posture as a signal that large compute deals here carry real transparency friction.
Oct 2022
Leadership
Javier Baca appointed ITD Director / CIO
Establishes the central technology relationship owner; align to ITD's modernization and data-governance priorities and confirm tenure and current org structure.