Overview
Pima County is the second most populous county in Arizona, with roughly 1.06 million residents centered on the Tucson metro area and stretching across a large desert and border region of southern Arizona. It is a full-service local government spanning public health, the Sheriff and justice system, transportation and regional flood control, public works, parks, and community services.
Central technology is delivered by the Information Technology Department (ITD), which designs, implements, manages, and supports the County's information, network, communication, and application systems — including enterprise infrastructure, GIS, data management and analytics, collaboration tools, and information security.
For a Dell SLG seller, Pima is best understood as a single mid-to-large local-government account where technology direction is concentrated in ITD but purchasing authority is centralized: contracts are run through the County's Procurement Department under the Pima County Procurement Code, and larger or longer-term awards must be approved by the elected Board of Supervisors. ITD sits operationally under a Deputy County Administrator, so the buying center spans the IT Director/CIO, the Procurement Director, and the County Administrator's office.
- ITD Director/CIO Javier Baca is the central technology decision owner; ITD reports up through Deputy County Administrator Steve Holmes
- Pima County Procurement Department runs solicitations under Procurement Code Title 11; contracts of 5+ years or IGAs/grants/professional-services over $100,000 must be approved by the elected Board of Supervisors — the formal gate
- Cooperative agreements (Procurement Code 11.24.010) are the fastest pre-competed path onto the County — GovSpend shows active Carahsoft and Tyler Technologies software agreements; confirm Dell's coverage on the relevant vehicle
- The Board's Jan 2026 unanimous rejection of a $45M Axon AI contract signals real scrutiny of long-term, AI-heavy commitments — structure deals with shorter terms and clear governance
Where Dell Can Play
- Anchor the relationship on ITD Director/CIO Javier Baca as the central technology decision owner, while mapping demand to the large operating departments (Health, Sheriff, Transportation, Public Works) that fund the spend.
- Lead with the 'Data Works' / data-modernization momentum — position ISG, data-platform infrastructure, and analytics around the County's Snowflake and governance work rather than commodity refresh alone.
- Run ISG and hybrid-cloud conversations through ITD's enterprise-infrastructure and continuity remit, tied to redundancy, disaster recovery, and consolidation goals.
- Confirm the cleanest pre-competed path — a Pima County cooperative agreement or an Arizona state vehicle — and align every pursuit to the Board of Supervisors approval calendar with a sponsoring department.
- Clarify the security buying center: confirm whether information security is led by a dedicated CISO or held within ITD leadership, then engage early on endpoint, identity, and data protection across the department footprint.
Budget & Fiscal
Pima County's Board of Supervisors adopted its final FY2027 budget on June 23, 2026 — roughly $1.81 billion in expenditures (about a 3.3% increase over FY2026), on ~$1.89B in total revenues. The County frames the plan around fiscal stability amid state cost-shifts and federal funding uncertainty, with priorities set by its Strategic Plan and the Prosperity and One Pima initiatives. Notable technology items include a $20M 'Middle Mile' broadband project extending fiber to underserved rural areas and $250K to add two ITD staff for federal/state vendor auditing. ITD spending is otherwise not a single visible line item — it is funded across the departments ITD serves — so demand should be mapped to the operating departments as well as to central IT.
- ITD is a central service provider — its technology spend is distributed across the departments it supports rather than concentrated in one published IT budget line; map demand to departments (Health, Sheriff, Transportation, Public Works) as well as the CIO.
- The FY2027 plan is shaped by state cost-shifts and federal funding pressure, signaling a cost-discipline posture — frame technology buys around efficiency, consolidation, and modernization of existing systems.
- Specific ITD capital and refresh dollars are not broken out in the headline budget coverage reviewed; confirm current-year IT capital line items against the adopted budget book before forecasting.
Initiatives & Priorities
ITD has stood up a 'Data Works' model pairing the County IT Analytics and Data Governance team with department data teams (starting with Public Health under a federal PHIG grant), centered on a Snowflake data warehouse, workflow automation, and data governance. A clear opening for data-platform infrastructure, analytics, and governed-data conversations.
Data ModernizationITD owns network, hardware, and software systems for the County and emphasizes continuity of operations with redundancy and security across critical systems. This is the natural home for ISG (compute/storage), hybrid-cloud, and disaster-recovery / business-continuity refresh.
Infrastructure Data CenterITD describes employing security techniques 'at pace with evolving risks' across the County's systems. Endpoint, identity, and data protection are recurring themes for a county of this size and threat profile; confirm whether security is led by a dedicated CISO or held within ITD leadership.
Cybersecurity SecurityITD runs the County's GIS and geospatial portals, mapping, and parcel data, and publicly positions itself around enabling data-driven decisions and transparency. A platform-and-infrastructure angle tied to analytics and public-facing data services.
GIS AnalyticsProcurement
Pima County buys under its own Procurement Code (Title 11) through the County Procurement Department. The defining gate for a seller: contracts of five years or longer, and IGAs / grant awards / professional-services agreements over $100,000, must be awarded by the elected Board of Supervisors; the Procurement Director signs or prepares contracts for Board approval by value. Cooperative purchasing is explicitly authorized, so confirm which pre-competed vehicle gives Dell the cleanest path before pursuing a one-off solicitation.
| Vehicle / gate | What it means for Dell |
|---|---|
| Pima County Procurement Department | The central buying authority; runs solicitations and administers contracts under the Pima County Procurement Code (Title 11). The Procurement Director reviews all County contracts and routes larger awards to the Board. |
| Board of Supervisors approval | Required for contracts of five years or more and for IGAs, grants, and professional-services agreements over $100,000 — the formal decision gate. Time deals to the Board calendar and identify the sponsoring department. |
| Cooperative agreements | Authorized under Procurement Code 11.24.010; the County both leads and participates in cooperative purchasing with other public agencies. Often the fastest pre-competed path onto the County — confirm Dell's coverage on the relevant vehicle. |
Spend Signals
GovSpend · as of Aug 10, 2026Dell vs. competitors (spend, payee)
Expiring contracts (re-compete)
| Contract | Vendor | Expires |
|---|---|---|
| Kino Stadium Scheduling Software | Ungerboeck Systems International Llc | Aug 26, 2026 |
| Skillsoft Computer Based Training | Skillsoft US LLC | Aug 30, 2026 |
| Elections Voting System and Related Services | Election Systems & Software LLC | Sep 1, 2026 |
| Legal Case Management System | Karpel Computer Systems Inc | Sep 6, 2026 |
| License Plate Recognition Data Sharing | Motorola Solutions Inc | Sep 6, 2026 |
| Computer Software and Related Items | Carahsoft Technology Corporation | Sep 15, 2026 |
| IT Staffing Services | Allegis Group Holdings Inc | Sep 30, 2026 |
Open bids / RFPs
| Solicitation | Due |
|---|---|
| Distributed Antenna Systems (DAS) Maintenance, Service, and Repairs County of Pima | Aug 27, 2026 |
- Spend window is Pima's Jul–Jun fiscal year (FY2023–2025). Pima's GovSpend data rolls up under a single county agency record (unlike Maricopa, which splits across department-level records), so no separate Sheriff/Health department aggregation was needed.
- A handful of pre-window (2021) Dell line items did carry real product text (e.g. 'Latitude 7420', 'OptiPlex 7080'), but within the FY2023–2025 window product-level line-item text is not populated for Pima's records — so brandFootprint and dellFootprint (product-text lenses) could not be computed; vendorSpend below is by payee only.
- LineItem.Category is populated but only with generic accounting categories (Non-Medical Services, Office Supplies, Capital Assets, etc.), not IT commodities, so a categories breakdown is omitted.
- expiringContracts/openBids refreshed 2026-08-05 for the 2026-08-05–2027-02-28 window. Of Pima's currently-open bid records, only one is IT-relevant (Distributed Antenna Systems maintenance); the rest (roofing, bridges, street lighting, sewer, veterinary/kennel supplies, etc.) are excluded. Excluded false-positive vendor-name matches: Shi Lin, Insight Hydrology, Decision Insight Information Group, Temp Connection, Presidio Trails Apartments, Tucson Presidio Trust, Apple 9 Hospitality Management, Oxford House Presidio.
- expiringContracts re-floored 2026-08-10 to a two-week runway (endDate on or after 2026-08-24, up from same-day). The Tyler Technologies Student Information System contract (endDate 2026-08-13) was removed and replaced with an Ungerboeck Systems scheduling-software contract (Kino Stadium, endDate 2026-08-26), keeping the panel at 7.
Power Structure
| Decision-maker | Why they matter |
|---|---|
| Jan Lesher County Administrator (retiring Jan 2027) | Chief executive over non-elected departmental operations; presents the budget to the Board and executes its priorities. Announced in Feb 2026 that she will retire when her contract ends Jan 7, 2027; the Board has begun recruiting a successor — expect a leadership transition at the top of the operational chain above ITD. |
| Steve Holmes Deputy County Administrator | ITD reports up through his portfolio per the current (June 2026) County administration org chart — the executive sponsor layer above the IT Director for larger technology decisions. One of three Deputy County Administrators (with Carmine DeBonis, Jr. and Chad Kasmar). |
| Javier Baca Director / CIO, Information Technology Department | Appointed ITD Director effective October 2022; prior CIO experience in Arizona K-12 (Sunnyside USD). Still listed as Pima County CIO per public profiles as of mid-2026, though the county org chart does not name the IT Director individually — confirm on contact. The primary technology relationship for the account and champion of the Data Works model. |
| Pima County Procurement Department Procurement Director & contracting | Owns solicitations, cooperative agreements, and contract administration under the Procurement Code; prepares or signs contracts and routes larger awards to the Board — the path onto the County. |
| Board of Supervisors Elected approval authority | Five-member elected board that approves larger and longer-term contracts and adopts the budget; Jennifer 'Jen' Allen chairs the Board in 2026 (Matt Heinz vice chair). The formal buying gate — align pursuits to its calendar and a sponsoring department. Note its Jan 2026 rejection of a $45M Axon AI contract signals caution on long-term AI commitments. |
News & Signals
Sources
- Pima County — Information Technology Department
- Pima County — Administration Organizational Chart
- Pima County — County Administrator (Jan Lesher)
- Pima County — Board passes $1.8B FY2027 budget (adopted June 23, 2026)
- KOLD News 13 — Pima County Administrator Jan Lesher to retire
- KOLD News 13 — Pima County supervisors reject $45M AI contract for Sheriff's Department
- Tucson Sentinel — Allen chosen to chair Pima County Board of Supervisors in 2026
- ASTHO — Pima County elevates collaboration with IT to advance data modernization
- Pima County — Procurement Department
- Pima County — County Cooperative Agreements
- Pima County Procurement Code (Title 11, American Legal)
- AZ Luminaria — Pima County NDA confirms Amazon is behind Project Blue data center (Oct 1, 2025)